Your access to our site may be suspended or restricted occasionally to allow for maintenance, repairs, upgrades, or the introduction of new facilities or services. You are responsible for making all arrangements necessary to access our site and use GAMSTOP (including in relation to your GAMSTOP account), such as ensuring you have adequate internet connectivity. trusted non gamstop casinos If you have not selected the auto-renewal option, on expiry of your Minimum Exclusion Period, you may, via your GAMSTOP account or the GAMSTOP Contact Centre, extend your self-exclusion for a further Minimum Exclusion Period of six months, one year or five years. We may make reasonable updates to our Privacy Policy and Cookie Policy from time to time where necessary for compliance with a legal obligation or the effective operation of GAMSTOP or your self-exclusion.
You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site. Alternatively, you may also choose to deactivate your self-exclusion. The content of our Privacy Policy and (to the extent relevant) our Cookie Policy is incorporated into and forms part of these Terms. Failure to do so may result in your self-exclusion being less effective.
This is the information we’ll use to let gambling website operators know whether you have chosen to block yourself from their services. We respond to let them know you’re on the register and they block you from their services If you want to complain about a gambling business or need further help please contact us. We are unable to provide refunds for any money you have spent gambling. It is the responsibility of the gambling business to put procedures in place to prevent this from happening. It is your responsibility to stick to your self-exclusion agreement.
Once you have made a self-exclusion agreement
- You may print off one copy, and may download extracts, of any page(s) from our site which you are authorised to access, provided that such prints and downloads are for your personal and non-commercial use only.
- You understand and agree that you are responsible for maintaining the confidentiality of any information forming part of your self-exclusion registration.
- You agree to provide us with your Registration Information during the registration process.
- Once you have provided us with the above Registration Information and verified your email address, we will need to verify your identity.
We check your identity and add you to our register Some choose to give up gambling for good because it’s affecting their lives and the lives of their loved ones. It must also remove your name and details from any marketing databases it uses. In addition to self-exclusion, you should also seek support. GAMSTOP allows you to self-exclude from online operators with one request.

You understand and agree that we may receive and process your personal data when you contact the GAMSTOP Contact Centre or via your GAMSTOP account. You understand and agree that our ability to assist in preventing you from accessing Gambling Operators’ services may be hampered if you do not provide us, at the point of registration and during your self-exclusion, accurate and up-to-date Registration Information. You specifically agree to us using your personal data for the purposes of GAMSTOP and your self-exclusion as described in the Terms and our Privacy Policy (as it may be updated from time to time).

GAMSTOP ONLINE TERMS OF USE

Blocking yourself from using gambling websites and apps could be just what you need. There can be many benefits to taking a break from gambling. You will need to give us some personal details to confirm your identity. You can also choose to have your exclusion renew automatically so you do not have to think about it again. You can choose how long to exclude yourself from gambling, from 6 months up to 5 years.

You understand that Gambling Operators do not have to prevent you from accessing gambling platforms during this time, but they may choose to prevent you from accessing gambling platforms outside of GAMSTOP. We will only use your personal data as described in our Privacy Policy or otherwise notified to you. You understand and agree that if you fail to keep your Registration Data up to date, we reserve the right to do either or both of restricting your account and ending your participation in GAMSTOP.

You understand and agree that you may only turn off the auto renewal option during the last six months of a five-year Minimum Exclusion Period. This process will continue for four new five-year Minimal Exclusion Periods or until you turn off auto renewal from your GAMSTOP account. We may make reasonable changes to these Terms from time to time, where necessary for compliance with a legal obligation or the effective operation of GAMSTOP or your self-exclusion.
You understand and agree that we may also receive personal data from other third-party sources (for example, third-party verification providers). You agree to provide us with any other personal data we reasonably need for the efficient operation of your self-exclusion. Our Privacy Policy describes in more detail how we process and how long we hold your personal data for the purposes of GAMSTOP and your self-exclusion. You understand and agree that, during your self-exclusion, we will use reasonable efforts through GAMSTOP to prevent you from accessing any accounts you hold or attempt to open with Gambling Operators, that match your Registration Information. You understand and agree that during the registration process you must select a minimum duration for your self-exclusion (your Minimum Exclusion Period).
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or GAMSTOP. We make no representations, warranties or guarantees of any kind regarding the availability or operation of our site or GAMSTOP or that your access will be secure, uninterrupted or free from defects. Our site and GAMSTOP are provided on an “as is” basis without any warranties of any kind. You are also responsible for ensuring that any individuals who access our site through your internet connection are aware of these Terms and that they comply with them.

Take a break from gambling
You understand and agree that we will collect the IP address of any device that opens a confirmation email. You will be given the chance to review the information you have provided before you start the identity verification process. Once you have verified your primary email address, you can continue the registration process. You understand and agree that we will collect the IP address of any device that opens this email. You understand and agree that you must also verify your primary email address.
Specifically, we reserve the right to terminate your GAMSTOP account, your access to our site or your use of GAMSTOP without notice if you fail to keep your Registration Information up to date. We may terminate your GAMSTOP account (or any part thereof), your access to our site or your use of GAMSTOP without notice if you breach these Terms or if we believe in our reasonable discretion that your use of our site or GAMSTOP is unsuitable in any way. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. The word “GAMSTOP” and our logos have been registered by The National Online Self Exclusion Scheme Limited as UK registered trade marks.
You understand that we will separately ask for your explicit consent to use facial recognition technology during the Onfido process. We may choose to use different third-party verification providers in the future. Once you have provided us with the above Registration Information and verified your email address, we will need to verify your identity. If you do turn off auto renewal and your Minimum Exclusion Period expires, you will still remain self-excluded until you follow the deactivation process set out below. After four years and six months has passed, you will be able to turn off auto renewal from your GAMSTOP account to prevent another further five-year Minimum Exclusion Period from beginning.
You understand and agree that you are responsible for maintaining the confidentiality of any information forming part of your self-exclusion registration. You understand and agree that the operation of GAMSTOP and your self-exclusion may not be as effective in circumstances where you provide, or we otherwise receive inaccurate, incomplete or out-of-date information. You understand and agree that although we take care to activate self-exclusions as soon as possible, and generally do so within 24 hours, we cannot guarantee that your self- exclusion will take effect within this timeframe.
